More effective Marketing              

Is your Marketing being as effective as you want it to be?  

Three Step Consulting will carry out a Marketing Review to help you understand what's working and what needs fixing.  We'll also help you fix your marketing issues, implement an efficient marketing engine and then make ourselves "redundant".

Your Customers
The most important component of any business is customers so its vital to understand them and what they really care about.  Customers are not just looking for the best products, they also want to work with suppliers they like and trust.  We'll help you identify what you need to do to build that trust.  Our start point is helping you better understand what your customers and partners really value in addition to price and quality.

What Customer really value 
When you understand what customers value it's much easier to review all of your current marketing and identify what's working and what isn't. Some marketing activities should just be stopped, saving you money, but others are vital to the success of your business. We help you understand which is which. 

Three Step Consulting also review all your major customer touch points, including Customer Service, to identify issues and things can be improved or further capitalised upon. We then deliver detailed recommendations and joined up marketing plans to either implement immediately or incorporate into your plans.

Implementation                                                                                        We'll also help you implement your customer driven plans to whatever level of detail you would like us to. Then we'll make ourselves redundant as soon as we can.

Success to us is when all your staff think from a customers perspective about everything they do and work together to make your business more successful.

Read Malcolm's blog